What I Do
The work usually starts with a business question, not a predefined service.
Companies don’t always know what kind of problem they have when they call me.
Something may first show up in the marketing numbers, but once we dig in, the issue could be positioning, pricing, the product, customer behavior, a changing market or several things interacting with one another.
That’s part of why Full Shape exists.
This kind of work needs both a marketing lens and a broader business and growth view. The engagement can be focused and project-based, ongoing advisory work, fractional leadership, or a combination depending on what needs to get done.
The best place to start is a conversation. Email me at Joanna@fullshapestrategy.com, or schedule a call and we'll talk through what you're working on.
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This work is about understanding where you are before making a decision about where to go.
You may be looking at slowing growth, entering a new market, launching something new, deciding where to invest, reassessing a portfolio, evaluating a partner or channel opportunity, or trying to understand why the market isn't behaving the way you expected.
I bring together the market, customer, competitive and business context, then work with the people who know the organization best to understand what's really driving the situation and where the strongest opportunities are.
From there, we can make choices about where to focus, what to prioritize and what it will take to move forward. The work might result in a market assessment or growth diagnosis, a positioning or go-to-market strategy, a partner or channel strategy, or a prioritized set of opportunities and actions.
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Growth rarely happens through your own channels alone. Partners, resellers, platforms, and institutional relationships often carry as much of it as your direct efforts, and when they aren't working, it's not always obvious why.
Sometimes you're building a partner motion from scratch. Other times one exists but isn't producing, and the reasons are tangled: wrong partners, unclear incentives, a value exchange that's drifted. And occasionally a single relationship matters enough to be its own strategic question.
I've spent much of my career where marketing, partnerships, and business strategy meet, including holding and growing key relationships through periods of real pressure. That can mean building the structure and playbook for how partnerships should work, or making the judgment call on a single relationship that no playbook would cover.
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Sometimes the question is more squarely about marketing.
You may have a capable team and a lot of activity, but need a clearer strategy tying it together. You may be questioning your positioning, channel mix, investment model or organization. Or the business may have changed enough that the existing marketing approach needs to be reconsidered.
I can help diagnose the current state, set direction and work with the team to turn that direction into an operating plan and help move the highest-priority work forward.
Because I’ve spent much of my career as an operator, I care about what happens after the strategy deck. The recommendation has to make sense given the people, resources, economics and realities of the organization that will actually have to execute it.
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There are also times when the work is less about producing a new strategy and more about helping an organization get to a shared understanding.
I've spent a lot of my career translating between marketing and the rest of the business. I get underneath functional language, understand what different people are actually saying, and find the places where seemingly conflicting views are telling us something useful.
That can be valuable during planning, organizational change, or any decision that depends on several parts of the business.
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Not every organization needs a full-time marketing executive. And not every problem is best handled through a short consulting project.
Fractional or advisory work gives us room in between.
I can bring an experienced outside perspective to an important decision, step in as a fractional marketing leader, or take ownership of a specific body of work. And when the need goes beyond strategy, I can stay close to the execution, working with your team or bringing in the right specialists to build and deliver what the strategy calls for.
That might mean shaping the plan and handing it to an existing team. It might mean leading the work directly. Or it might mean assembling the right mix of creative, channel, content, research or other expertise and managing the work through execution.
The level of support can flex with what you actually need, without requiring you to build a full team before you're ready.

